All U.S. orders will be delivered within approximately one week. For international orders, shipping times will vary by country.
If you have not received an email confirmation within one week of placing your order, please check your spam or promotions folder.
All orders will have a 3-5 day production fulfillment time period. This means we will fulfill your order within 3-5 days and ship it out. Depending on where you live, it may take additional days on top of the 3-5 days for you to receive your order. Average overall delivery time is 1 week.
WE ARE NOT RESPONSIBLE FOR SHIPPING IF THERE IS AN ISSUE WITH THE SHIPPING CARRIER.
If a customer provides an incorrect or invalid shipping address, we are unable to intervene, as the address information is submitted directly by the customer during the order process.
In the event that an invalid address is provided and the package is returned to our facility, the customer MUST contact us via email regarding their order. Once we receive the returned package, we will process a refund.
For any unanswered questions on this FAQ, communicate with us through the 'Contact' button on our website.